Privacy Policy
Last Updated: September 2026
Entity: Aurban Vyb (Mankiran Overseas Pvt. Ltd.) — Shahkot, Punjab
1. Information We Collect
When you visit aurbanvyb.com or make a purchase, we collect the following types of information to process your order:
- Customer Contact Details: Name, phone number, email address, shipping address, and billing address.
- Order Information: Items purchased, sizes selected, transaction values, and payment status.
- Device & Usage Data: IP address, device type, browser information, and browsing activity collected automatically via cookies to ensure optimal site speed and mobile display.
2. Payment Security
We do NOT store or have access to your sensitive banking details, debit/credit card numbers, or UPI PINs. All payments are securely encrypted and processed by RBI-licensed Indian payment gateways (such as Razorpay, Paytm, Cashfree, or Shopify Payments).
3. How We Use Your Information
Your details are used strictly to:
- Process, fulfill, and ship your clothing and stationery orders.
- Send order tracking and dispatch notifications via SMS or WhatsApp.
- Provide customer support and process exchanges.
- Prevent fraudulent transactions.
4. Data Sharing & Protection
We do not sell, rent, or trade your personal information. We only share essential customer data with verified courier partners (e.g., Delhivery, Bluedart, Shiprocket) solely to complete package deliveries to your doorstep.
5. Your Rights
You have the right to request access to your personal details, request corrections, or ask for the deletion of your customer account by contacting us directly.
6. Privacy Inquiries
If you have any questions about how your data is handled, contact our Data Grievance Desk:
Aurban Vyb
Gurudwara Road, Opposite Aggarwal Medical Store, Shahkot, Punjab 144702
Phone: +91 88476 35142
Email: team@aurbanvyb.com